Patient Services Coordinator

Jasper-General-Hospital; Bay Springs (MS); On-site; USD 26,000 - 38,000; Full time

Job summary

Jasper-General-Hospital seeks an Office Administrative Associate to greet patients, register them with up-to-date demographic information, and schedule future appointments. The role supports the office manager and liaises with the billing service to ensure smooth clinic operations.

Responsibilities include patient check-in/out, maintaining medical records, and handling inquiries, while upholding HIPAA confidentiality and a courteous, professional demeanor.

Qualifications

• Customer service skills and professional demeanor.
• Understanding of HIPAA guidelines and confidentiality.

Responsibilities

• Greets patients and registers them with current, accurate demographic information.
• Answers telephones, triages messages and schedules patient appointments/referrals.
• Performs patient check-in with demographic and insurance data updates.
• Performs patient check-out including collection of payments.
• Maintains patient demographic data/medical records per clinic policies.
• Creates, updates and maintains records as needed.
• Backs up other office staff as needed.
• Attends required meetings and assists with special projects.

Skills

Customer service

HIPAA compliance

Data entry

Telephone etiquette

Job description

Jasper-General-Hospital seeks an Office Administrative Associate to greet patients, register them with up-to-date demographic information, and schedule future appointments. The role supports the office manager and liaises with the billing service to ensure smooth clinic operations.

Responsibilities include patient check-in/out, maintaining medical records, and handling inquiries, while upholding HIPAA confidentiality and a courteous, professional demeanor.