Patient Services Concierge & Scheduling Specialist

Montefiore Nyack; Village of Nyack (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Montefiore Nyack Hospital's Jacobs Family Wellness Pride Center is seeking a Patient Services Representative to greet patients, collect demographics, schedule and verify appointments, and manage registrations.

The role supports insurance verification, prior authorizations, co-pay collection and EMR data entry, with emphasis on accuracy, courtesy, and teamwork in a busy clinic setting.

Qualifications

• HS diploma or equivalent required; Associate degree preferred.
• 1–2 years in medical office or hospital setting; proficiency in Word/Excel/Outlook.

Responsibilities

• Greet patients upon entry and collect demographic information.
• Schedule and verify appointments; manage reminders.
• Verify insurance coverage and benefits; obtain co-pays.
• Assist with registration and preregistration; enter data into EMR.
• Support department with clerical tasks and record keeping.

Skills

Bilingual Spanish

Verbal communication

Organizational skills

Multitasking

Education

HS diploma or equivalent

Associate degree preferred

Tools

Epic EMR

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Montefiore Nyack Hospital's Jacobs Family Wellness Pride Center is seeking a Patient Services Representative to greet patients, collect demographics, schedule and verify appointments, and manage registrations.

The role supports insurance verification, prior authorizations, co-pay collection and EMR data entry, with emphasis on accuracy, courtesy, and teamwork in a busy clinic setting.