Clinic Concierge & Patient Care Scheduler

Montefiore Einstein; New York (NY); On-site; USD 33,000 - 48,000; Full time

Job summary

Montefiore Medical Center in the Bronx is seeking a clinic administrator to manage front-desk duties, schedule patient visits, and coordinate referrals. You will verify insurance, collect payments, and ensure smooth patient traffic using EMR systems.

Responsibilities include handling the switchboard, updating patient records in Epic/Smart EMR, and guiding patients through required preparations for appointments, while maintaining accuracy and compliance.

Qualifications

• Knowledge of Microsoft Office and electronic medical records.
• High School diploma required; bachelor’s degree preferred.
• Experience with EMR systems such as Epic/Smart EMR is a plus.

Responsibilities

• Receives calls, schedules appointments and manages patient flow.
• Verifies insurance status and collects payments using EMR.
• Coordinates referrals to specialists and diagnostic services.
• Handles patient records in Epic/Smart EMR and confirms demographic data.
• Assists with patient transportation and prepares labels for specimens.
• Maintains filing, scanning and data entry to ensure accurate records.

Skills

MS Office

Electronic Medical Records

Education

High School

BS Preferred

Tools

Epic EMR

Smart EMR

Job description

Montefiore Medical Center in the Bronx is seeking a clinic administrator to manage front-desk duties, schedule patient visits, and coordinate referrals. You will verify insurance, collect payments, and ensure smooth patient traffic using EMR systems.

Responsibilities include handling the switchboard, updating patient records in Epic/Smart EMR, and guiding patients through required preparations for appointments, while maintaining accuracy and compliance.