Healthcare Patient Services Specialist

Montefiore Hudson Valley Collaborative; New York (NY); Presencial; USD 34.000 - 47.000; Jornada completa

Descripción de la vacante

Montefiore Hudson Valley Collaborative is seeking a Patient Service Representative in the Bronx. The role handles patient check-in, appointment scheduling, insurance verification and payment processing within the DOSA - Wellness Center Melrose team.

The ideal candidate understands EMR systems, communicates clearly with patients and clinicians, and collaborates across departments to ensure smooth clinic operations. This is a full-time, day-shift position in a hospital setting.

Formación

• High School diploma required; bachelor’s degree preferred.
• 1–3 years of relevant work experience in a patient services setting.
• Proficiency with Microsoft Office and electronic medical records systems.

Responsabilidades

• Greet and direct patients, schedule appointments and manage patient traffic.
• Verify insurance coverage, collect payments and post daily cash.
• Handle switchboard, paging and referrals to specialists and diagnostics.
• Obtain and update demographic and insurance information in the EMR.
• Support transportation and prepare labels for laboratory specimens as needed.
• Maintain patient records in Epic or Smart EMR with accuracy.

Conocimientos

1-3 years experience

Microsoft Office

Electronic Medical Records

Educación

High School Diploma

BS Preferred

Herramientas

Epic EMR

Descripción del empleo

Montefiore Hudson Valley Collaborative is seeking a Patient Service Representative in the Bronx. The role handles patient check-in, appointment scheduling, insurance verification and payment processing within the DOSA - Wellness Center Melrose team.

The ideal candidate understands EMR systems, communicates clearly with patients and clinicians, and collaborates across departments to ensure smooth clinic operations. This is a full-time, day-shift position in a hospital setting.