Patient Services & Scheduling Coordinator

Montefiore New Rochelle; New York (NY); On-site; USD 33,000 - 48,000; Full time

Job summary

Montefiore New Rochelle is seeking a Patient Service Representative to join our Bronx, NY team. The role will greet patients, schedule appointments, verify insurance, collect payments, and enter data into Epic/Smart EMR to ensure accurate patient records.

You will coordinate referrals, liaise with physicians and diagnostic services, and support billing with daily cash reconciliation while maintaining high levels of patient satisfaction.

Qualifications

• High School diploma or equivalent required; BS preferred.
• 1-3 years of relevant experience required.
• Knowledge of Microsoft Office and electronic medical records (EMR) systems.
• OHS Fit Test required; OHS Annual Assessment required.

Responsibilities

• Greet patients and direct them to appropriate service components.
• Schedule appointments and manage calendar; obtain referrals and authorizations.
• Verify insurance coverage and collect payments; post and reconcile cash.
• Enter and verify patient information in EMR; pull and file medical records as needed.
• Coordinate referrals to specialists and diagnostic services; inform patients of prep.

Skills

Microsoft Office

EMR systems

Education

BS degree preferred

Job description

Montefiore New Rochelle is seeking a Patient Service Representative to join our Bronx, NY team. The role will greet patients, schedule appointments, verify insurance, collect payments, and enter data into Epic/Smart EMR to ensure accurate patient records.

You will coordinate referrals, liaise with physicians and diagnostic services, and support billing with daily cash reconciliation while maintaining high levels of patient satisfaction.