Patient Services Concierge & Scheduling Specialist

Bon Secours; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay, incentives, referral

403(b) with employer contributions

Medical, dental, vision, prescription

Paid time off and family leave

Tuition assistance and professional发展

Job summary

Bon Secours Woodward Medical Center in Greenville seeks a Patient Services Representative to be the first line of contact for patients and the community, handling registration, demographics, insurance cards, and scheduling. The role emphasizes accurate data entry and compassionate service.

Responsibilities include explaining financial options, updating medical records, and occasionally covering other physician practices as needed.

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
• Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
• Processes patients in practice as they present for their appointments.
• Calculates patient liabilities and actively collects and processes patient payments.
• Reconciles cash drawer at the close of the day.
• Schedules referrals or follow-up appointments and assists with scheduling, rescheduling or canceling other services for patients.

Education

High School Diploma or GED

Job description

Bon Secours Woodward Medical Center in Greenville seeks a Patient Services Representative to be the first line of contact for patients and the community, handling registration, demographics, insurance cards, and scheduling. The role emphasizes accurate data entry and compassionate service.

Responsibilities include explaining financial options, updating medical records, and occasionally covering other physician practices as needed.