Urgent Care Patient Services Specialist

Bon Secours; Lynchburg (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Tuition assistance

Job summary

Bon Secours is seeking a Patient Services Representative for Urgent Care in Timberlake to be the main contact for patients and the community. You will handle referrals, registrations, insurance verification, and accurate medical record updates while assisting with scheduling and financial explanations.

The role requires strong communication, basic computer and math skills, and the ability to troubleshoot issues promptly. This on-site position offers competitive pay and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Associates degree in healthcare or related field preferred.
• Experience with medical billing and basic coding beneficial.

Responsibilities

• Greet patients and community with professional, courteous service.
• Process admissions, verify demographics, and ensure accurate patient IDs.
• Answer calls in a friendly, helpful manner and resolve issues promptly.
• Coordinate bed placement and inform supervisor of department issues.
• Explain financial options and update medical records accurately.

Skills

Problem solving

Basic computer skills

Communication skills

Interpersonal skills

Math skills

Education

High school diploma

Associates degree in healthcare

Tools

Medical office software

ICD-9/CPT coding knowledge

Medical billing procedures

Job description

Bon Secours is seeking a Patient Services Representative for Urgent Care in Timberlake to be the main contact for patients and the community. You will handle referrals, registrations, insurance verification, and accurate medical record updates while assisting with scheduling and financial explanations.

The role requires strong communication, basic computer and math skills, and the ability to troubleshoot issues promptly. This on-site position offers competitive pay and comprehensive benefits.