Patient Services Concierge & Scheduling (PRN)

Vanderbilt Health; Nashville (TN); On-site; USD 19,000 - 30,000; Part time

Job summary

Vanderbilt Health in Nashville, TN is seeking a Patient Service Specialist PRN to support the Vanderbilt Heart & Vascular Institute. You will handle patient check-in/check-out, scheduling, and coordination of follow-up appointments with strong customer service.

This role supports pre- and post-appointment activities and may involve coordination with outside facilities. This part-time PRN position offers flexibility and opportunities to contribute to a nationally recognized cardiovascular program

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Conducts patient check-in and check-out.
• Coordinates any follow-up appointments or procedures required for patient.
• Schedules appointments, procedures or surgery through clinical communication or direct request.
• Provides positive first impressions utilizing customer service skills.
• Works with patients and/or outside facilities to ensure all administrative tasks are completed and viewable before patient visit.

Skills

Customer Service

Scheduling

Phone Etiquette

Medical Terminology

Education

High School Diploma or GED

Job description

Vanderbilt Health in Nashville, TN is seeking a Patient Service Specialist PRN to support the Vanderbilt Heart & Vascular Institute. You will handle patient check-in/check-out, scheduling, and coordination of follow-up appointments with strong customer service.

This role supports pre- and post-appointment activities and may involve coordination with outside facilities. This part-time PRN position offers flexibility and opportunities to contribute to a nationally recognized cardiovascular program