Patient Services Concierge — Medical Front Desk

UofL Health; Louisville (KY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

UofL Health is seeking a receptionist to join ULP - AMG in Louisville, KY. The role involves greeting patients, assisting with check-in/out, and maintaining accurate records in the EMR system. You will schedule appointments, manage patient flow, and coordinate with clinicians to ensure smooth visits.

A High School Diploma or GED is required, with healthcare front desk experience preferred. The position emphasizes strong customer service, professional phone etiquette, and HIPAA-compliant handling

Qualifications

• Strong customer service and communication skills.
• Must understand and be able to perform professional phone etiquette.
• Experience in healthcare front desk or receptionist duties preferred.
• Proficient with basic computer skills and electronic medical record systems.

Responsabilités

• Greet patients and assist with check-in/out.
• Schedule appointments and maintain patient records.
• Direct phone calls and route to appropriate staff.
• Review orders and assist with patient flow and documentation.

Connaissances

Customer service

Communication

Phone etiquette

Formation

High School Diploma or GED

Outils

EMR system

Description du poste

UofL Health is seeking a receptionist to join ULP - AMG in Louisville, KY. The role involves greeting patients, assisting with check-in/out, and maintaining accurate records in the EMR system. You will schedule appointments, manage patient flow, and coordinate with clinicians to ensure smooth visits.

A High School Diploma or GED is required, with healthcare front desk experience preferred. The position emphasizes strong customer service, professional phone etiquette, and HIPAA-compliant handling