Patient Services Concierge – Front Desk & Scheduling

Baylor Scott & White Health; Frisco (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health in Frisco, TX is seeking a Patient Services Specialist I to provide administrative support in a physician office setting. You will assist with patient check-in/out, scheduling, insurance verification, and answer phones to help ensure high-quality, patient-centered care.

Strong customer service, attention to detail and data entry skills are essential. This role offers a path for long-term healthcare career growth and is ideal for candidates residing in or near Frisco

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience preferred.

Responsibilities

• Assist with patient check-in and check-out, scheduling, and referrals.
• Verify patient insurance information and demographics in the system.
• Answer phones and direct patients to appropriate waiting areas.
• Process payments and post charges per established guidelines.
• Provide patient information and support to patients and approved entities.
• Support medical records duties as requested.

Skills

Customer service

Data entry

Phone etiquette

Communication

Multitasking

Education

HS Diploma/GED

Tools

Insurance verification

Job description

Baylor Scott & White Health in Frisco, TX is seeking a Patient Services Specialist I to provide administrative support in a physician office setting. You will assist with patient check-in/out, scheduling, insurance verification, and answer phones to help ensure high-quality, patient-centered care.

Strong customer service, attention to detail and data entry skills are essential. This role offers a path for long-term healthcare career growth and is ideal for candidates residing in or near Frisco