Patient Care Concierge: Scheduling, Payments & Support

Baylor Scott & White Health; Prosper (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) savings plan

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide front-desk and administrative support in a physician office or clinic setting. This role focuses on patient interactions, scheduling, insurance verification, and accurate data entry to ensure efficient patient flow and high-quality care.

The ideal candidate will have a High School diploma or GED, less than one year of experience in a healthcare setting, and strong communication skills.

Qualifications

• H.S. Diploma or GED is required.
• Less than 1 year of experience in a medical office or patient service role.
• Strong communication and data-entry skills are essential.

Responsibilities

• Assist patients with check-in and check-out and scheduling.
• Verify insurance information and demographics; update records.
• Handle financial interactions and post payments per guidelines.
• Answer phones and direct patients to appropriate staff.
• Provide patient information and support as needed.

Skills

Patient relations

Scheduling

Insurance verification

Phone etiquette

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide front-desk and administrative support in a physician office or clinic setting. This role focuses on patient interactions, scheduling, insurance verification, and accurate data entry to ensure efficient patient flow and high-quality care.

The ideal candidate will have a High School diploma or GED, less than one year of experience in a healthcare setting, and strong communication skills.