Front Desk & Patient Services Specialist

Cowlitz Family Health Center; Castle Rock (CO); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation 160 hours/year

Sick leave

Paid holidays

403b retirement plan

Flexible Spending Accounts

Life insurance

Long-term disability & AD&D

Employee assistance

Tuition reimbursement

Student loan repayment

Job summary

Cowlitz Family Health Center is seeking a Patient Services Representative to serve as the welcoming face of our team. You will assist patients in person and by phone, schedule appointments, process payments, and collect essential data in a fast-paced environment.

We value compassionate, professional care and offer a benefits package designed to support employees and their families while supporting our mission to provide high-quality healthcare to all patients.

Qualifications

• High school diploma or GED.
• 1-3 years of customer service, administrative support and/or office experience, preferably in a health care setting.
• Computer skills; MS Office familiarity; EPIC EMR is a plus.

Responsibilities

• Schedule appointments and manage patient check-ins.
• Handle payments and collect demographic data.
• Verify patient eligibility for insurance and healthcare programs.
• Guide patients and visitors, and perform general administrative duties.
• Maintain professional relationships with patients to support holistic health.

Skills

Customer service

Communication

Organizational skills

MS Office

EPIC EMR

Education

High school/GED

Tools

EPIC EMR

Job description

Cowlitz Family Health Center is seeking a Patient Services Representative to serve as the welcoming face of our team. You will assist patients in person and by phone, schedule appointments, process payments, and collect essential data in a fast-paced environment.

We value compassionate, professional care and offer a benefits package designed to support employees and their families while supporting our mission to provide high-quality healthcare to all patients.