Patient Services Concierge (Front Desk)

Providence Alaska; Anchorage (AK); On-site; USD 28,000 - 42,000; Part time

Job summary

Providence Alaska Medical Center in Anchorage, AK is hiring a Part-time Patient Services Specialist (0.5 FTE) for 8-hour day shifts. The role serves as the initial point of contact for patients and visitors, delivering exceptional customer service to support high patient satisfaction.

The position emphasizes a patient-focused culture, with potential benefits and a team environment. The base pay range is posted, and additional compensation may apply for overtime or shift incentives.

Qualifications

• 1 year customer service experience or completion of Providence internship.
• 1 year healthcare/medical office experience (preferred).
• Experience with electronic medical records and/or billing systems (preferred).
• Medical terminology experience (preferred).
• Rooming position experience: CNA, non-credentialed MA, EMT or similar (preferred).

Skills

Customer service

Medical terminology

Rooming experience (CNA/EMT)

Providence internship completion

Tools

EMR systems

Billing software

Job description

Providence Alaska Medical Center in Anchorage, AK is hiring a Part-time Patient Services Specialist (0.5 FTE) for 8-hour day shifts. The role serves as the initial point of contact for patients and visitors, delivering exceptional customer service to support high patient satisfaction.

The position emphasizes a patient-focused culture, with potential benefits and a team environment. The base pay range is posted, and additional compensation may apply for overtime or shift incentives.