Patient Services Concierge

Holy Name Medical Center; Teaneck Township (NJ); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision plans

401(k) matching

Tuition reimbursement

Paid time off

On-site parking

Zusammenfassung

Holy Name Medical Center in Teaneck, NJ is seeking a Front Desk Patient Access Specialist to greet patients, answer phones, and coordinate scheduling at the front desk. You will verify insurance, collect demographics, and help patients understand anticipated costs while providing courteous service.

Responsibilities include registering patients, pre-certifying, updating records, managing daily schedules, and coordinating with clinical staff.

Qualifikationen

• High School Diploma or equivalent required.
• 1-3 years of clerical or healthcare experience required.
• Knowledge of medical terminology and strong interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.

Aufgaben

• Greet and assist patients at front desk and answer phones.
• Register, verify insurance, and schedule appointments.
• Obtain demographic and insurance information; input into system.
• Provide financial estimates and communicate costs to patients.
• Maintain schedules and coordinate with departments.
• Initiate IT tickets for equipment or system issues.
• Ensure exceptional customer service.

Kenntnisse

Customer service

Phone etiquette

Multitasking

Interpersonal skills

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Holy Name Medical Center in Teaneck, NJ is seeking a Front Desk Patient Access Specialist to greet patients, answer phones, and coordinate scheduling at the front desk. You will verify insurance, collect demographics, and help patients understand anticipated costs while providing courteous service.

Responsibilities include registering patients, pre-certifying, updating records, managing daily schedules, and coordinating with clinical staff.