Patient Services Specialist - Front Desk & Clinic Admin

Holy Name Medical Center; Secaucus (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

401(k) matching

Tuition reimbursement

Paid time off

On-site parking

On-site child care

Flexible Spending Accounts

Life insurance

Job summary

Holy Name Medical Center in Secaucus, NJ, is seeking a friendly, detail-oriented Office Assistant to support Front and Back Office operations. You will greet patients, schedule appointments, collect payments, and manage patient records with accuracy and courtesy.

Ideal candidates have a High School diploma, at least 1 year of experience, strong medical terminology knowledge, and excellent customer service. Holy Name offers comprehensive benefits, competitive pay, and opportunities for growth

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of experience required.
• Knowledge of medical terminology and strong customer service skills.

Responsibilities

• Answers phone, schedules patient appointments in physician schedule; communicates messages accurately.
• Greets patients professionally.
• Obtains completed registration forms for new patients.
• Updates demographic profiles at each visit.
• Collects payment for services and past due balances.
• Processes requests for patient records and information.
• Reschedules appointments when needed.
• Manage phone service at start/end of clinic sessions.
• Review on-call physician schedule with phone service daily.
• Deliver messages to staff throughout the day.
• Update patient insurance information; obtain authorizations when needed.

Skills

Medical Terminology

Customer Service

Education

High School Diploma

Job description

Holy Name Medical Center in Secaucus, NJ, is seeking a friendly, detail-oriented Office Assistant to support Front and Back Office operations. You will greet patients, schedule appointments, collect payments, and manage patient records with accuracy and courtesy.

Ideal candidates have a High School diploma, at least 1 year of experience, strong medical terminology knowledge, and excellent customer service. Holy Name offers comprehensive benefits, competitive pay, and opportunities for growth