Patient Services Concierge

SouthStar; Slidell, Northern (LA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Community Care Partners in Slidell, LA seeks a Patient Service Representative to deliver exceptional service and coordinate pre-admission through discharge activities. You will collect insurance details, prepare registrations, and help manage costs for patients.

The role emphasizes accurate data entry, confidentiality, and courteous communication with patients and staff to ensure smooth care delivery.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience required.
• Excellent communication and problem-solving abilities.

Responsibilities

• Check-in patients at the front desk and scan documents into charts.
• Assist with pre-registration, ensure signatures and distribution of records.
• Collect fees, copayments, and balance cash drawer daily.
• Communicate with back-office staff regarding patient needs.
• Maintain confidentiality of sensitive patient information at all times.

Skills

Communication skills

Customer service

Phone etiquette

Education

High school diploma

Job description

Community Care Partners in Slidell, LA seeks a Patient Service Representative to deliver exceptional service and coordinate pre-admission through discharge activities. You will collect insurance details, prepare registrations, and help manage costs for patients.

The role emphasizes accurate data entry, confidentiality, and courteous communication with patients and staff to ensure smooth care delivery.