Patient Services Concierge

Mercy Medical Center; Plainfield (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Mercy Medical Center is seeking a reception-focused role in Illinois to greet customers, provide information, and coordinate with other departments. You will also be responsible for scheduling appointments, ensuring smooth front-desk operations.

The ideal candidate has at least a high school diploma and one year of customer service experience; healthcare exposure and a current BLS certificate are preferred. This full-time, day-shift position offers a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greeting customers, providing information, and communicating with other departments.
• Appointment scheduling and coordination with staff.

Skills

Customer service

Healthcare setting experience

Education

High School diploma

BLS certificate

Job description

Mercy Medical Center is seeking a reception-focused role in Illinois to greet customers, provide information, and coordinate with other departments. You will also be responsible for scheduling appointments, ensuring smooth front-desk operations.

The ideal candidate has at least a high school diploma and one year of customer service experience; healthcare exposure and a current BLS certificate are preferred. This full-time, day-shift position offers a comprehensive benefits package.