Patient Services & Scheduling Specialist

Family Health Center; Neillsville (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Family Health Center is seeking an Appointment and Business Assistant in Neillsville, WI. The role involves greeting patients, scheduling and registering, handling payments, and coordinating records with HIPAA compliance. You will support front desk operations and ensure smooth communications across departments.

The successful candidate will have a high school diploma (or equivalent) and strong written and verbal communication skills, with preferred experience in healthcare or customer service.

Qualifications

• Excellent written and verbal communication skills.
• Keyboard, computer, and telephone proficiency.
• Preferred six months' previous experience in a medical or dental care facility or customer service.

Responsibilities

• Schedule, register, check in/out, and coordinate appointments and tests.
• Screen and route incoming calls across departments.
• Collect and update patients' insurance and demographic information.
• Maintain provider schedules and accurate records.
• Assist with billing, payments, and release of information per HIPAA.

Skills

Communication skills

Keyboard proficiency

Customer service

Education

High School diploma or equivalent

Associate's degree in health information management/administrative assistant/medical secretary

Tools

None

Job description

Family Health Center is seeking an Appointment and Business Assistant in Neillsville, WI. The role involves greeting patients, scheduling and registering, handling payments, and coordinating records with HIPAA compliance. You will support front desk operations and ensure smooth communications across departments.

The successful candidate will have a high school diploma (or equivalent) and strong written and verbal communication skills, with preferred experience in healthcare or customer service.