Patient Services Clerk — Front Desk & Scheduling

Rumcsi; Northern (KY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Richmond University Medical Center in AmBOY is seeking a diligent SR Clerk/Receptionist II to join the front desk team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and handle confidential records with HIPAA compliance.

You will support physicians and staff, organize daily schedules, and perform general administrative tasks to keep the reception area welcoming and efficient.

Qualifications

• Experience greeting and registering patients at a front desk.
• Familiarity with scheduling, confirming, and rescheduling appointments.
• Ability to verify insurance information and collect payments.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer and direct incoming phone calls and coordinate communication.
• Schedule, confirm, and reschedule patient appointments and register new patients.
• Verify patient insurance information and eligibility; collect co-pays and payments.
• Maintain confidentiality and HIPAA compliance while managing patient files.
• Assist with general administrative tasks and prep daily schedules.

Skills

Customer service

Phone etiquette

Scheduling

HIPAA compliance

Medical office

Job description

Richmond University Medical Center in AmBOY is seeking a diligent SR Clerk/Receptionist II to join the front desk team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and handle confidential records with HIPAA compliance.

You will support physicians and staff, organize daily schedules, and perform general administrative tasks to keep the reception area welcoming and efficient.