Medical Front Desk & Scheduling Specialist

Richmond Heart; Mechanicsville (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Richmond Heart in Mechanicsville, VA is seeking a friendly Medical Office Front Desk Clerk to greet patients, answer calls, and coordinate schedules. You will input patient data into the EMR and verify insurance while collecting co-pays.

The ideal candidate has a high school diploma and at least two years of front desk experience, with excellent telephone and interpersonal skills and a customer-service mindset. AthenaHealth EMR experience is a plus.

Qualifications

• High school diploma or equivalent.
• Minimum two years of medical office front desk experience.
• Excellent telephone and interpersonal skills.
• Customer service oriented.
• AthenaHealth EMR experience preferred.

Responsibilities

• Greeting patients professionally in person and on the phone.
• Answering or properly referring questions and issues.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Notifying providers of patient arrivals and monitoring patient wait times.
• Inputting and updating patient information into the EMR accurately.
• Verifying insurance and financial information and collecting patient co-payments.

Skills

Front desk experience

Education

High School or equivalent

Tools

AthenaHealth EMR

Job description

Richmond Heart in Mechanicsville, VA is seeking a friendly Medical Office Front Desk Clerk to greet patients, answer calls, and coordinate schedules. You will input patient data into the EMR and verify insurance while collecting co-pays.

The ideal candidate has a high school diploma and at least two years of front desk experience, with excellent telephone and interpersonal skills and a customer-service mindset. AthenaHealth EMR experience is a plus.