Patient Services & Check-In Specialist (Healthcare)

Neighborhood Health Center of WNY, Inc.; Forest Glen (NY); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

403b match

Health savings accounts with employer 

Wellbeing programs

Generous paid time off

Résumé du poste

Neighborhood Health Center of WNY, Inc. seeks aPatient Service Representative at our Southtowns location. You will greet patients, check in, verify insurance, schedule appointments, and collect co-payments.

You may travel to other Neighborhood sites as needed, supporting a courteous patient experience. Requirements include a high school diploma, ability to read/write English (Spanish preferred), and strong customer service with attention to detail.

Qualifications

• High school diploma or equivalent.
• Able to read, write and speak English; Spanish preferred as a second language.
• Able to learn new software and computer systems.
• Customer service skills with attention to detail.
• Basic medical office terminology knowledge is a plus.

Responsabilités

• Greet patients and check in; verify insurance information.
• Schedule and change appointments; collect co-payments.
• Print daily schedules and front desk reports; assist in opening/closing.
• Verify patient information in the computer system and confirm appointments.
• Communicate delays and ensure appointments are confirmed; assist with forms.

Connaissances

Customer service

Attention to detail

Software knowledge

Spanish language

Formation

High school diploma

Outils

EHR systems

Description du poste

Neighborhood Health Center of WNY, Inc. seeks aPatient Service Representative at our Southtowns location. You will greet patients, check in, verify insurance, schedule appointments, and collect co-payments.

You may travel to other Neighborhood sites as needed, supporting a courteous patient experience. Requirements include a high school diploma, ability to read/write English (Spanish preferred), and strong customer service with attention to detail.