Patient Services & Care Coordination Specialist

UW Medicine; Seattle (WA); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Public transportation nearby

Benefits information available

Job summary

UW Medicine’s Harborview Rehabilitation Medicine Clinic in Seattle is hiring a Patient Services Specialist 2 to support a multidisciplinary team delivering high-quality care to adults recovering from serious injuries and illnesses. This full-time, on-site role emphasizes efficient communication, scheduling, and patient information management to ensure smooth clinic operations.

The ideal candidate has a high school diploma and at least one year of healthcare, administrative, or customer service

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Healthcare experience

Administrative experience

Customer service

Education

High School Diploma or Equivalent

Job description

UW Medicine’s Harborview Rehabilitation Medicine Clinic in Seattle is hiring a Patient Services Specialist 2 to support a multidisciplinary team delivering high-quality care to adults recovering from serious injuries and illnesses. This full-time, on-site role emphasizes efficient communication, scheduling, and patient information management to ensure smooth clinic operations.

The ideal candidate has a high school diploma and at least one year of healthcare, administrative, or customer service