Patient Services & Care Ambassador

Vera French Mental Health Center; Davenport (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Tuition Reimbursement

Job summary

Vera French Mental Health Center in Davenport, IA seeks a Patient Services Representative to greet patients, coordinate appointments, and protect confidentiality. You will collect copays, verify information, and assist with forms to support quality patient care.

As the first point of contact, you will help clients feel welcome and informed about available services. A high school diploma and strong customer service skills are required, with comfort using Microsoft Office.

Qualifications

• High School Diploma (or equivalent) required.
• Excellent customer service or public relations skills required.
• Computer knowledge and Microsoft Office experience
• Office setting experience preferred.

Responsibilities

• Welcome and greet patients, families, and visitors.
• Coordinate patient appointments, answer inquiries, and provide information about Vera French services.
• Attain a high level of confidentiality and safeguard patient privacy.
• Collect copays, ensure accurate patient information, and assist patients with necessary documentation.

Skills

Customer service

Public relations

Education

High School Diploma

Tools

Microsoft Office

Computer literacy

Job description

Vera French Mental Health Center in Davenport, IA seeks a Patient Services Representative to greet patients, coordinate appointments, and protect confidentiality. You will collect copays, verify information, and assist with forms to support quality patient care.

As the first point of contact, you will help clients feel welcome and informed about available services. A high school diploma and strong customer service skills are required, with comfort using Microsoft Office.