Front Desk & Patient Services Specialist

IMA Medical Group; Davenport (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Davenport, Florida, is seeking a Front Office Assistant to deliver excellent customer service while welcoming patients and managing appointment schedules. The ideal candidate will exhibit empathy, professionalism, and organizational skills, assisting doctors and staff in a busy medical office. Key responsibilities include managing calls, scheduling appointments, and verifying insurance information, while maintaining a friendly and clean patient environment.

Qualifications

• Must be empathetic, charismatic, and professional.
• Ability to manage multiple tasks while maintaining a friendly demeanor.

Responsibilities

• Manage incoming and outgoing phone calls with a friendly attitude.
• Schedule appointments for Providers and ancillary services.
• Verify medical insurance and collect copayments and balances.

Skills

Customer service

Communication skills

Empathy

Organization

Job description

A healthcare provider in Davenport, Florida, is seeking a Front Office Assistant to deliver excellent customer service while welcoming patients and managing appointment schedules. The ideal candidate will exhibit empathy, professionalism, and organizational skills, assisting doctors and staff in a busy medical office. Key responsibilities include managing calls, scheduling appointments, and verifying insurance information, while maintaining a friendly and clean patient environment.