Patient Services & Billing Specialist

Phoebe Physician Group, Inc.; United States; On-site; USD 36,000 - 52,000; Part time

Job summary

Phoebe Physician Group, Inc. is seeking a healthcare Billing/Patient Services Clerk to screen calls, refer patients, manage flow, and maintain medical records. Responsibilities include data collection, scheduling, and insurance processing in a high-volume clinic setting.

The role involves posting charges, collecting payments, validating insurance, and preparing reports. Strong attention to detail and customer service are essential to ensure timely patient care and accurate billing.

Qualifications

• High School Diploma or GED is required.
• 1 year medical office experience is required (preferred).
• 1 year experience with CPT and ICD-9 coding (preferred).
• 1 year of customer service experience is required.

Responsibilities

• Manage patient flow and reception tasks to ensure efficient service. Maintain and file medical records and handle registrations and scheduling.
• Process and post patient payments, verify insurance information, and follow up on billing inquiries and denials.
• Perform daily business office functions including documentation, reports, and communications with patients and providers.
• Adhere to department policies, document processes accurately, and ensure data integrity for patient records.

Skills

Customer service

Medical office experience

Education

High School Diploma or GED

Tools

CPT coding

ICD-9 coding

Job description

Phoebe Physician Group, Inc. is seeking a healthcare Billing/Patient Services Clerk to screen calls, refer patients, manage flow, and maintain medical records. Responsibilities include data collection, scheduling, and insurance processing in a high-volume clinic setting.

The role involves posting charges, collecting payments, validating insurance, and preparing reports. Strong attention to detail and customer service are essential to ensure timely patient care and accurate billing.