Patient Concierge & Registration Specialist

Patient First; Virginia Beach (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid Annual Leave

401(k) Retirement Plan

Volunteer Time Off

Holiday and Overtime pay

Employee discounts at Patient First

Job summary

Patient First in Virginia Beach, VA is hiring for a front desk/clerical role focused on patient registration and billing support. You will assist patients at the kiosk, escort them for evaluation, and respond to requests from clinicians with prompt, compassionate service.

Responsibilities include accurate data verification, handling cash and receipts, and delivering clear billing information while maintaining a patient-centered approach in a busy clinic environment.

Qualifications

• Must have basic typing skills.
• Minimum one year of clerical experience preferred.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Willing to work at any center as needed.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escorting patients to the treatment area for registration and evaluation.
• Handle physician and nurse requests promptly.
• Explain billing policies to patients as needed.
• Register patients accurately with courteous service.
• Verify patient demographics, health, pharmacy and insurance data.
• Answer billing questions and provide itemized statements.

Skills

Typing

Clerical experience

Customer service

Multitasking

Communication skills

Light lifting (up to 25 lbs)

Education

High school diploma or equivalent

Job description

Patient First in Virginia Beach, VA is hiring for a front desk/clerical role focused on patient registration and billing support. You will assist patients at the kiosk, escort them for evaluation, and respond to requests from clinicians with prompt, compassionate service.

Responsibilities include accurate data verification, handling cash and receipts, and delivering clear billing information while maintaining a patient-centered approach in a busy clinic environment.