Patient Services & Registration Specialist

Patient First; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Disability, Life and Long Term care

401(k) Retirement Plan (with employer

Paid Annual Leave

Volunteer Time Off Pay

Bereavement Leave

Emergency Leave Bank

Overtime Pay

Holiday Pay

Double time compensation for all major

Discounted medical treatment at any **

Job summary

Patient First is seeking a front desk associate in New York to assist patients at the kiosk, register visits, and support billing questions. The role emphasizes friendly service, accurate data entry, and efficient cash handling within the EMR environment.

You will collaborate with clinicians, verify demographics and insurance, and help manage daily office tasks while maintaining center operations and patient satisfaction.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escorting patients to the treatment area for registration and evaluation.
• Handling Physician and Nurse requests in a timely manner.
• Communicating billing policies and insurable/non-insurable charges as needed.
• Registering patients expediently with excellent customer service.
• Verifying patient demographic, health, pharmacy, and insurance information.
• Answering billing questions and providing itemized statements.
• Refer billing questions to appropriate parties.
• Collecting money and issuing receipts for visits and services.
• Discharging patients and processing incurred charges.
• Completing cash management duties and end-of-shift balancing.
• Receiving, sending, and distributing correspondence.
• Filing and scanning medical documents and forms.
• Completing checklists and Policy Manager tasks.
• Answering calls and distributing messages.
• Assisting with other assignments as directed.
• Maintaining fluency with the EMR system.
• Receiving, moving, and stocking supplies.
• Cleaning front office and related areas.
• Verifying end-of-day daily reports.
• Attending staff meetings and supporting operations.
• Providing positive, warm, and friendly service.
• Completing other duties as directed.

Skills

Typing

Customer service

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR) system

Cash register / POS

Job description

Patient First is seeking a front desk associate in New York to assist patients at the kiosk, register visits, and support billing questions. The role emphasizes friendly service, accurate data entry, and efficient cash handling within the EMR environment.

You will collaborate with clinicians, verify demographics and insurance, and help manage daily office tasks while maintaining center operations and patient satisfaction.