Patient Services & Billing Coordinator II

Baptist Memorial Health Care; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Baptist Memorial Health Care in Memphis is seeking a Coordinator-Customer Service to ensure efficient clinic operations. This role includes verifying insurance, scheduling appointments, and providing financial counseling for patients.

The ideal candidate will have at least one year of experience in a physician practice and possess excellent customer relations skills, along with a good understanding of medical terminology.

Qualifications

• Minimum of one year of experience in a physician practice or clinic.
• Current knowledge of medical terminology.

Responsibilities

• Verify insurance and communicate with carriers for reimbursement.
• Perform daily and monthly close-out procedures for cash balancing.
• Maintain knowledge of billing accuracy and compliance.
• Promote customer satisfaction in all communications.
• Schedule appointments and gather patient information efficiently.

Skills

Excellent customer relations skills

Knowledge of medical terminology

Basic knowledge of Windows applications

Education

Associates Degree

Job description

Baptist Memorial Health Care in Memphis is seeking a Coordinator-Customer Service to ensure efficient clinic operations. This role includes verifying insurance, scheduling appointments, and providing financial counseling for patients.

The ideal candidate will have at least one year of experience in a physician practice and possess excellent customer relations skills, along with a good understanding of medical terminology.