Patient Services & Billing Coordinator

Baptist Memorial Health Care; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care is seeking a Billing/Insurance Clerk to support patient billing, verify insurance, and manage data input and financial counseling. The role requires basic knowledge of policies, accurate data entry, and courteous communication with patients and carriers.

The position emphasizes timely billing, accountability for cash handling, and adherence to confidentiality in a fast-paced clinic setting.

Qualifications

• One year's current experience with insurance billing and/or medical collection and medical terminology.
• Skill to write legibly and record information accurately as necessary to perform job duties.

Responsibilities

• Verifies insurance, communicates with carriers for reimbursement.
• Performs daily close out procedures for internal controls and cash balancing.
• Maintains knowledge of co-pays, deductibles, and workers' compensation protocols for billing accuracy.
• Maintains professional communication with customers to ensure satisfaction.
• Follows clinic policies and coordinates data input, patient fees, and financial counseling.
• Answers phones and directs messages to maintain workflow.
• Keeps files and records organized to protect confidentiality.
• Supports input of demographic and medical data for billing purposes.
• Assists Clinic Manager with additional duties and goals.

Skills

Type 30 wpm

10-key

Windows applications

Medical terminology

Education

Associates Degree

Collegiate or medical trade completion

Tools

None

Job description

Baptist Memorial Health Care is seeking a Billing/Insurance Clerk to support patient billing, verify insurance, and manage data input and financial counseling. The role requires basic knowledge of policies, accurate data entry, and courteous communication with patients and carriers.

The position emphasizes timely billing, accountability for cash handling, and adherence to confidentiality in a fast-paced clinic setting.