Patient Services & Billing Coordinator

Baptist Memorial Health Care; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care in Memphis is seeking an Insurance Billing Clerk to support patient billing, verify insurance, process appointments, and reconcile daily charges. The role requires adherence to departmental and corporate policies, accuracy, and confidentiality.

Responsibilities include communicating with carriers for reimbursement, handling cash reconciliations, and assisting patients with financial counseling when appropriate. Overtime and callbacks may be required as needed.

Qualifications

• One year's current experience with insurance billing and/or medical collection and medical terminology.
• Clear written and verbal English communication skills.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily close out procedures and cash balancing.
• Maintains knowledge of co-pays, deductibles, and workers' compensation related billing.
• Promotes customer satisfaction with professional communication.
• Understands clinic policies and procedures related to billing.
• Answers phones and directs messages to maintain workflow.
• Maintains organized files and confidentiality of records.
• Inputs accurate demographic and medical data; assists with financial counseling.
• Carries out other duties as assigned by Clinic Manager.

Skills

Typing 30 wpm

10-key data entry

Customer relations

Windows applications

Medical terminology

Education

Associates Degree

Job description

Baptist Memorial Health Care in Memphis is seeking an Insurance Billing Clerk to support patient billing, verify insurance, process appointments, and reconcile daily charges. The role requires adherence to departmental and corporate policies, accuracy, and confidentiality.

Responsibilities include communicating with carriers for reimbursement, handling cash reconciliations, and assisting patients with financial counseling when appropriate. Overtime and callbacks may be required as needed.