Patient Access & Billing Specialist

CommuniCare Health Center Careers; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommuniCare Health Center Careers is seeking an organized Front Office Specialist to support patient registrations, verify insurance, and manage billing-related tasks. The role requires strong communication, accuracy in data entry, and the ability to handle multiple tasks in a fast-paced clinic environment.

Ideal candidates will have at least one year of front office experience, familiarity with Medicaid/Medicare billing, and bilingual English/Spanish skills.

Qualifications

• High School graduate or equivalent required.
• Minimum one year experience in front office duties.
• Medical Assistant or Dental Assistant training preferred.
• Demonstrates good verbal and written communications, with good interpersonal and organizational skills.
• Experience with insurance verification and referrals preferred.
• Proficient in data entry and keyboarding.
• Knowledge of healthcare billing, including Medicaid, Medicare, and Private Insurance.
• Ability to handle multiple tasks ensuring completion with minimal supervision.
• Bilingual (English/Spanish) preferred.
• Scheduled hours and/or work locations are subject to change.

Responsibilities

• Performs new patient registration, updates patient information, data entry of demographics, and verifies/activates appropriate patient insurance on the electronic practice management system.
• Manages member account balances including cash collection, old balances, and same-day service balances; monitors provider schedules for full capacity via walk-ins and reminders.
• Refers patients for screening to determine program eligibility and refers high balances for consultation; oversees waiting area and efficient check-in process.
• Prepares for next day clinic session: prints appointment lists, confirms appointments, notes payment alerts, updates insurance information, pre-registers patients, and screens for program eligibility; schedules follow-ups and collects current charges.
• Completes end-of-day reconciliation: cash/credit card reconciliations, secures cash, deposits funds.
• Provides exceptional internal and external customer service; greets customers, addresses concerns, and assists other departments as appropriate.
• Performs other related duties as assigned.

Skills

Multitasking

Communication skills

Data entry

Insurance verification

Bilingual English/Spanish

Attention to detail

Front office experience

Education

High School diploma or equivalent

Medical Assistant training

Dental Assistant training

Job description

CommuniCare Health Center Careers is seeking an organized Front Office Specialist to support patient registrations, verify insurance, and manage billing-related tasks. The role requires strong communication, accuracy in data entry, and the ability to handle multiple tasks in a fast-paced clinic environment.

Ideal candidates will have at least one year of front office experience, familiarity with Medicaid/Medicare billing, and bilingual English/Spanish skills.