Patient Services & Billing Coordinator

Accendra Health, Inc.; Fort Wayne (IN); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short-and long-term disability

Job summary

Accendra Health is seeking a Branch Coordinator in Fort Wayne to serve patients and their caregivers by phone and in person. You will ensure orders are received, processed accurately, and documentation is obtained to bill health insurance plans.

The role emphasizes excellent service, insurance coordination, and efficient branch operations. The position requires strong organization, problem solving, and communication skills, with a focus on timely delivery of services and accurate data entry.

Qualifications

• High School Diploma or equivalent.
• At least one-year related work experience.
• Preferred: two years’ experience in an office environment, healthcare setting or call center.

Responsibilities

• Act as first point of contact to patients arriving in person.
• Answer inbound calls from customers on a multi-line phone system and provide information.
• Process branch orders, verify insurance, and obtain authorizations per payor guidelines.
• Collect payments, reconcilie daily receivables, and manage billing activities.
• Support documentation gathering for insurance billing and customer satisfaction.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Multi-tasking

Effective communication

Education

High School Diploma

Job description

Accendra Health is seeking a Branch Coordinator in Fort Wayne to serve patients and their caregivers by phone and in person. You will ensure orders are received, processed accurately, and documentation is obtained to bill health insurance plans.

The role emphasizes excellent service, insurance coordination, and efficient branch operations. The position requires strong organization, problem solving, and communication skills, with a focus on timely delivery of services and accurate data entry.