Patient Access & Billing Coordinator

Brown-University-Health-1; Taunton (MA); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health seeks a Patient Service Representative to greet patients, perform registration check-in, answer phones and schedule appointments. The role also handles referrals, authorizations and patient payments, with emphasis on privacy and service excellence.

Expect to support end-of-day reconciliations and provide clerical assistance while traveling to satellite offices as needed. Day shift, 8am-4:30pm in Taunton, MA.

Qualifications

• Excellent interpersonal and communication skills.
• Proficient in English language and computer appointment scheduling skills.
• Knowledge of medical office procedures and medical terminology.

Responsibilities

• Oversees patient financial process to ensure payments are collected at time of service.
• Verifies demographics, referrals, authorizations, codes and diagnoses.
• Processes end-of-day batch and reconciles schedule with payments.
• Provides clerical support to the practice.
• Onboards and mentors new staff within the department.
• Maintains safety and privacy policies and infection control.

Skills

Interpersonal skills

Communication skills

English language

Appointment scheduling

Medical terminology

Education

Two year Medical Office Management/Medical Secretary program

Job description

Brown University Health seeks a Patient Service Representative to greet patients, perform registration check-in, answer phones and schedule appointments. The role also handles referrals, authorizations and patient payments, with emphasis on privacy and service excellence.

Expect to support end-of-day reconciliations and provide clerical assistance while traveling to satellite offices as needed. Day shift, 8am-4:30pm in Taunton, MA.