Patient Access & Billing Specialist

Lifespan; Central Falls (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health in Central Falls, Rhode Island seeks a Patient Service Representative to support front-desk activities, registration, and patient scheduling. This role also handles referrals, authorizations, and patient billing in a fast-paced healthcare environment.

The incumbent will ensure accurate patient data, oversee the financial processes, and provide clerical support while upholding confidentiality and safety standards.

Qualifications

• Two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office practice.
• Proficient in English and computer appointment scheduling skills.
• Familiarity with medical office procedures and medical terminology.

Responsibilities

• Oversees patient financial process to ensure payments are obtained at time of service and properly processed.
• Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.
• Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.
• Provides clerical support for the practice.
• Orients and serves as a resource to new employees regarding department policies and procedures.
• Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.
• Protects and preserves the patient's right to privacy and confidentiality.
• Travel to satellite offices to perform duties may be required.
• Performs other related duties as required.

Skills

Excellent communication

English proficiency

Medical office terminology

Education

Two-year Medical Office Management/Medical Secretary program

Tools

Scheduling software

Job description

Brown University Health in Central Falls, Rhode Island seeks a Patient Service Representative to support front-desk activities, registration, and patient scheduling. This role also handles referrals, authorizations, and patient billing in a fast-paced healthcare environment.

The incumbent will ensure accurate patient data, oversee the financial processes, and provide clerical support while upholding confidentiality and safety standards.