Patient Services & Benefits Coordinator

Phoenix House Florida; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

403B retirement plan

Life insurance

Job summary

Phoenix House Florida in Tampa seeks an organized Administrative Assistant to support clinical staff, review benefits with adults and guardians, and manage patient billing and enrollment forms.

This role requires proficiency in MS Office, filing, English and Spanish preferred, and the ability to schedule appointments and maintain records. A high school diploma and 1 year in an admin office are expected; benefits include health, dental, vacation, and retirement plan.

Qualifications

• High school diploma or GED required; 1 year administrative office experience preferred.
• Must be proficient with MS Office and basic computer skills.
• Bilingual in English and Spanish preferred; strong communication abilities.
• Knowledge of filing methods and office procedures essential.

Responsibilities

• Provide administrative support to clinical staff.
• Meet with adult patients and guardians to review benefits and fee agreements.
• Ensure government documents are collected and uploaded to patient records.
• Verify eligibility and obtain initial authorizations from insurers (Medicaid included).
• Assist patients with enrollment and admission forms.
• Collect fees and copayments at the time of service.
• Maintain organized filing and reception areas; answer calls and forward messages.
• Generate and analyze front-end operation reports daily/weekly.

Skills

Filing methods

Business English

Office procedures

Microsoft Office

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Windows

Word

Excel

Access

Internet proficiency

Job description

Phoenix House Florida in Tampa seeks an organized Administrative Assistant to support clinical staff, review benefits with adults and guardians, and manage patient billing and enrollment forms.

This role requires proficiency in MS Office, filing, English and Spanish preferred, and the ability to schedule appointments and maintain records. A high school diploma and 1 year in an admin office are expected; benefits include health, dental, vacation, and retirement plan.