Night Shift Patient Concierge & Registration Specialist

100 Georgetown Hospital System; Georgetown (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Tidelands Health in Georgetown, SC is seeking a Patient Services Representative I to register patients, verify insurance, schedule and assist with referrals, and provide first-call resolution. This PRN night-shift role focuses on accurate data entry, HIPAA compliance, and delivering a welcoming patient experience in a high-volume setting.

Join a mission-driven team of 2,500+ members across 70 locations, where quality service and patient-centered care are prioritized, with opportunities to grow

Qualifications

• High School Diploma or equivalent.
• 1 year of customer-facing experience preferred, preferably in a healthcare setting.
• Demonstrated understanding of basic medical terminology.
• Call center, front-office experience preferred.

Responsibilities

• Registers patients and handles first-call resolution for departments.
• Obtains demographic, financial and medical information for registration.
• Verifies insurance and pre-registers patients as needed; assists with referrals.
• Schedules appointments for providers and communicates necessary instructions to patients.
• Maintains HIPAA privacy and ensures accuracy of patient information.
• Provides information on patient rights and financial assistance as needed.

Skills

Customer service

Communication

Interpersonal skills

Call center

Education

High School Diploma or equivalent

Job description

Tidelands Health in Georgetown, SC is seeking a Patient Services Representative I to register patients, verify insurance, schedule and assist with referrals, and provide first-call resolution. This PRN night-shift role focuses on accurate data entry, HIPAA compliance, and delivering a welcoming patient experience in a high-volume setting.

Join a mission-driven team of 2,500+ members across 70 locations, where quality service and patient-centered care are prioritized, with opportunities to grow