Patient Services Associate II – OB/GYN (Full‑Time, Days)

Jefferson Health; Abington Township (PA); On-site; USD 25,000 - 33,000; Full time

Job summary

Jefferson-Abington is seeking a Patient Services Associate II for OB/GYN to support patient arrivals and departures, verify insurance, and schedule appointments in EPIC. The role emphasizes courteous service and HIPAA compliance in a fast-paced clinic environment.

The ideal candidate will have a HS diploma and experience in customer service or patient-facing healthcare, with strong communication skills and a patient-centered approach. This is a full-time day-shift position based in Abington, PA.

Qualifications

• HS Diploma or equivalent required.
• Customer service and/or patient facing healthcare experience preferred.

Responsibilities

• Processes check in and/or check out, and schedules patient appointments via EPIC.
• Obtains pre-certifications and/or pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements and regulatory standards.
• Other duties as requested or assigned.

Skills

Customer service

Patient care

Education

HS Diploma or equivalent

Job description

Jefferson-Abington is seeking a Patient Services Associate II for OB/GYN to support patient arrivals and departures, verify insurance, and schedule appointments in EPIC. The role emphasizes courteous service and HIPAA compliance in a fast-paced clinic environment.

The ideal candidate will have a HS diploma and experience in customer service or patient-facing healthcare, with strong communication skills and a patient-centered approach. This is a full-time day-shift position based in Abington, PA.