Patient Services Associate Full-Time

CMU Health; Saginaw (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Generous paid time off

Retirement options

Supportive team environment

Job summary

CMU Medical Education Partners in Michigan is seeking a Patient Services Associate to join our Family Medicine team as a full-time frontline coordinator.

You will greet patients, schedule appointments, register and update EMR records, answer calls, manage documents, and ensure HIPAA compliance in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent.
• Familiarity with medical terminology.
• Excellent attention to detail and organizational skills.
• Strong communication skills and multicultural sensitivity.
• Proficiency with computers and ability to learn scheduling systems.

Responsibilities

• Greeting and directing patients with professionalism and warmth
• Scheduling appointments and making reminder calls
• Accurately registering and updating patient information in the EMR system
• Assisting with phone inquiries and triaging calls
• Managing medical records, scanning documents, and ensuring confidentiality
• Supporting compliance with HIPAA and organizational privacy standards

Skills

Attention to detail

Organizational skills

Communication skills

Multicultural sensitivity

Computer literacy

Scheduling systems knowledge

Education

High school diploma or equivalent

Job description

Patient Services Associate | Full-Time (Full Time)
Department: Family Medicine

Are you a reliable, detail-oriented professional with a passion for helping others? Do you want to work in a supportive environment where your contributions directly impact patient care?We're hiring a Patient Services Associate to join our front-line team and we offer competitive pay and outstanding benefits.

Why Join Us?

At CMU Medical Education Partners, we recognize that our employees are our greatest asset.

That's why we offer

• Health, dental, vision insurance available on day one
• Generous paid time off and holidays
• Retirement Options
• Supportive, team-based work environment

What You'll Do

As a Patient Services Associate, you'll serve as the first point of contact for patients and visitors, providing top-tier administrative and operational support.

• Greeting and directing patients with professionalism and warmth
• Scheduling appointments and making reminder calls
• Accurately registering and updating patient information in the EMR system
• Assisting with phone inquiries and triaging calls
• Managing medical records, scanning documents, and ensuring confidentiality
• Supporting compliance with HIPAA and organizational privacy standards

What You'll Bring

Required

• High school diploma or equivalent
• Familiarity with medical terminology
• Excellent attention to detail and organizational skills
• Strong communication skills and multicultural sensitivity
• Proficiency with computers and ability to learn scheduling systems

Preferred

• Prior experience in a medical office or healthcare setting
• Experience in a multi-specialty clinic environment

Ready to Make a Difference?

Join a team that values compassion, collaboration, and accountability. Whether you're experienced or looking to grow in the healthcare field, this is your opportunity to contribute to meaningful patient care in a fast-paced clinical setting.

CMU is an AA/EO institution, providing equal opportunity to all individuals, including minorities, females, veterans, and persons with disabilities.