Patient Services Associate — FT Weekday Hours & Benefits

ADVENT Knows; Appleton (WI); Hybride; USD 34 000 - 44 000; Plein temps

Avantages offerts par ce poste

PTO

Health, dental, and vision

401k match

Life insurance

Regular business hours

Résumé du poste

ADVENT in Appleton, WI seeks a Patient Services Representative to welcome patients, perform check-in, and support clinic operations. The role covers occasional Green Bay/Plover coverage and requires healthcare experience, strong communication, and multitasking in a fast-paced environment.

The position offers regular business hours, full-time status with 32 hours flex, and opportunities for growth within a patient-first culture. Candidates must be proficient in EHR and Microsoft Office.

Qualifications

• Minimum of 1 year experience in a medical or healthcare setting.
• Strong time management and multitasking abilities.
• Customer-first mindset with excellent communication.
• Tech-savvy with Microsoft Office and EHR experience.
• Attention to detail and accuracy.
• Positive, team-oriented attitude and strong work ethic.
• Ability to also work at the Green Bay and Plover offices as needed.
• Valid driver license.

Responsabilités

• Greet patients and check them in using the EHR.
• Coordinate and order sleep study devices and upload reports into the system.
• Review upcoming schedules to confirm insurance and patient documentation are complete.
• Schedule appointments and manage patient flow for a smooth clinic experience.
• Answer incoming calls and provide overflow support to the call center as needed.
• Open and close the clinic following established protocols.
• Ensure proper documentation, process payments, and support daily clinic operations.
• Order medical supplies and pharmaceuticals as needed.
• Room patients.
• Safety and sanitation of clinic.

Connaissances

Customer service

Communication

Time management

Multitasking

Team player

Detail oriented

Problem solving

Fast-paced environment

Driver license

Outils

EHR

Microsoft Office

Description du poste

ADVENT in Appleton, WI seeks a Patient Services Representative to welcome patients, perform check-in, and support clinic operations. The role covers occasional Green Bay/Plover coverage and requires healthcare experience, strong communication, and multitasking in a fast-paced environment.

The position offers regular business hours, full-time status with 32 hours flex, and opportunities for growth within a patient-first culture. Candidates must be proficient in EHR and Microsoft Office.