Patient Services Associate — Front Desk & Care Experience

Envision Eye Care; Johnson City (TN); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Life insurance

Health savings account

Paid time off

Employee discounts

Job summary

A healthcare provider in Gray, TN, is seeking a Full Time Patient Services Representative to enhance patient experiences through effective communication and management of appointments. The position requires strong interpersonal skills, attention to detail, and a commitment to exemplary customer service. Competitive pay ranges from $14 to $16 per hour with benefits including medical, dental, and paid time off.

Qualifications

• Strong interpersonal and communication skills to connect effectively with patients and colleagues.
• Excellent time management and organizational skills to handle multiple responsibilities efficiently.
• Detail-oriented for accurately managing patient records and verifying information.

Responsibilities

• Greet patients and address their needs with enthusiasm and professionalism.
• Manage appointment scheduling and handle patient inquiries both in-person and over the phone.
• Update patient records, verify insurance information, and facilitate smooth check-in and check-out processes.

Skills

Strong interpersonal skills

Communication skills

Time management

Problem-solving

Detail-oriented

Adaptability

Customer service

Job description

A healthcare provider in Gray, TN, is seeking a Full Time Patient Services Representative to enhance patient experiences through effective communication and management of appointments. The position requires strong interpersonal skills, attention to detail, and a commitment to exemplary customer service. Competitive pay ranges from $14 to $16 per hour with benefits including medical, dental, and paid time off.