Patient Access Specialist | Front Desk & Intake

Family Care Center; Clarksville (TN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Wellness program

Career advancement opportunities

Healthy work-life balance

Engaging team activities

Job summary

A leading behavioral health provider in Clarksville is seeking a Patient Service Representative to manage patient intake and appointments. You will verify insurance coverage, greet patients, and ensure efficient office operations. Ideal candidates will have customer service experience, strong clerical skills, and a high school diploma. This role offers a supportive environment with opportunities for professional development. Compensation is $18.00 – $20.00 per hour, with additional bonus potential.

Qualifications

• One year of customer service experience required.
• One year of medical front desk receptionist experience preferred.

Responsibilities

• Greets patients and manages patient intake.
• Schedules and cancels appointments.
• Verifies insurance coverage and patient eligibility.
• Collects payments and maintains accurate records.
• Monitors patient communications through EHR.

Skills

Customer service experience

Clerical skills

Insurance verification

Education

High school diploma or equivalent

Job description

A leading behavioral health provider in Clarksville is seeking a Patient Service Representative to manage patient intake and appointments. You will verify insurance coverage, greet patients, and ensure efficient office operations. Ideal candidates will have customer service experience, strong clerical skills, and a high school diploma. This role offers a supportive environment with opportunities for professional development. Compensation is $18.00 – $20.00 per hour, with additional bonus potential.