Patient Services Associate — Bilingual EN/ES

Children's Clinics; Tucson (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Children's Clinics in Tucson, AZ is seeking a Per Diem Medical Office Assistant to handle front desk duties and administrative tasks in a patient-facing role. Responsibilities include greeting patients, scheduling appointments, updating records, verifying insurance, and processing payments.

The position requires strong customer service, data entry accuracy, and bilingual English/Spanish communication. The role supports Behavioral Health, Primary Care, Rehab and Specialty departments, with an

Qualifications

• High School Diploma or GED is required.
• Customer service experience preferred in a medical/healthcare setting.
• Bilingual English/Spanish is required.

Responsibilities

• Greet and check in/out patients in a courteous, professional manner.
• Schedule patient appointments and manage calendar accordingly.
• Update patient records and insurance information in the electronic health record.
• Perform insurance verifications and process referrals as needed.
• Handle cash, copays, and reconcile daily payments.

Skills

Customer service

Multitasking

Telephone etiquette

Data entry

Education

High School Diploma or GED

Tools

Practice Management System

Microsoft Office

Job description

Children's Clinics in Tucson, AZ is seeking a Per Diem Medical Office Assistant to handle front desk duties and administrative tasks in a patient-facing role. Responsibilities include greeting patients, scheduling appointments, updating records, verifying insurance, and processing payments.

The position requires strong customer service, data entry accuracy, and bilingual English/Spanish communication. The role supports Behavioral Health, Primary Care, Rehab and Specialty departments, with an