Front Desk Patient Services Advocate II

AltaMed; Anaheim (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement with employer match

Paid Time Off

Job summary

AltaMed in Anaheim seeks a Patient Services Advocate to warmly welcome patients, manage front-office needs, and help deliver patient-focused care with clear communication. The role requires a high school diploma, 1–2 years of customer service, bilingual ability, and a valid BLS certification.

Compensation ranges from $25.00 to $29.38 per hour, plus benefits. Join a team committed to accessible quality care and compassionate service, supporting patients and the health system with a positive,

Qualifications

• High School diploma or equivalent.
• 1–2 years of customer service experience.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification required.

Responsibilities

• Welcome and assist patients at the front desk.
• Manage patient expectations with compassion and professionalism.
• Support delivery of patient-focused care through clear communication and problem-solving.

Skills

Customer service

Bilingual English/Spanish

Bilingual Mandarin/Cantonese

Education

High School diploma

Job description

AltaMed in Anaheim seeks a Patient Services Advocate to warmly welcome patients, manage front-office needs, and help deliver patient-focused care with clear communication. The role requires a high school diploma, 1–2 years of customer service, bilingual ability, and a valid BLS certification.

Compensation ranges from $25.00 to $29.38 per hour, plus benefits. Join a team committed to accessible quality care and compassionate service, supporting patients and the health system with a positive,