Dental Patient Services Advocate II - Front Office Care

AltaMed Health Services; El Monte (CA); On-site; USD 34,440 - 40,473; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with employer matching

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development opportunities

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail coverage

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services in El Monte, California, is seeking a Patient Services Advocate to be the welcoming face of the clinic and ensure a positive front office experience for patients. The role involves excellent communication and problem-solving skills to assist in delivering quality healthcare.

The ideal candidate will possess a high school diploma, BLS certification, and preferably bilingual skills in English and Spanish, Mandarin, or Cantonese. Benefits include medical and dental insurance, retirement savings plans, and career development opportunities.

Qualifications

• 1 to 2 years experience as a customer service agent, greeter, or receptionist preferred.
• BLS certification is a requirement.
• Bilingual skills in English/Spanish/Mandarin/Cantonese are strongly preferred.

Responsibilities

• Welcome and attend to the needs of all patients.
• Create a positive front office patient experience.
• Assist in the delivery of patient-focused care.

Skills

Customer service

Bilingual English/Spanish/Mandarin/Cantonese

Excellent communication skills

Problem-solving skills

Education

High School diploma or equivalent

BLS certification

Job description

AltaMed Health Services in El Monte, California, is seeking a Patient Services Advocate to be the welcoming face of the clinic and ensure a positive front office experience for patients. The role involves excellent communication and problem-solving skills to assist in delivering quality healthcare.

The ideal candidate will possess a high school diploma, BLS certification, and preferably bilingual skills in English and Spanish, Mandarin, or Cantonese. Benefits include medical and dental insurance, retirement savings plans, and career development opportunities.