Patient Services & Admin Coordinator (Unit Secretary)

Riverside Health System; Williamsburg (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Williamsburg, VA, is seeking a Unit Secretary working under the Nurse Manager and RNs. The role focuses on order entry, medical records, patient care support, and front-desk customer service.

The position requires a High School Diploma or GED with healthcare clerical experience preferred. Hours include 3pm-11pm, 4pm-12am, and weekend options, with up to 40 hours per week.

Qualifications

• High school diploma or GED required; preferred with healthcare exposure.
• At least 1 year of clerical experience in a healthcare setting preferred.

Responsibilities

• Accurate and timely order entry and retrieval of testing results.
• Navigate systems to access patient information and manage supplies and forms.
• Serve as first point of contact, providing courteous patient- and family-facing service.
• Maintain clean, safe work areas and stock supplies as needed.
• Collaborate with team and communicate changes to ensure quality care.

Skills

Customer service

Order entry

Medical records management

Phone etiquette

Teamwork

Education

High School Diploma or GED

Tools

CPOE systems

Medical records software

Office software

Job description

Riverside Health System in Williamsburg, VA, is seeking a Unit Secretary working under the Nurse Manager and RNs. The role focuses on order entry, medical records, patient care support, and front-desk customer service.

The position requires a High School Diploma or GED with healthcare clerical experience preferred. Hours include 3pm-11pm, 4pm-12am, and weekend options, with up to 40 hours per week.