Unit Secretary - Labor Pool - ED

Riverside Health; Williamsburg, Northern (VA, KY); Hybrid; USD 22,000 - 29,000; Part time

Job summary

Riverside Doctors' Hospital Williamsburg in Williamsburg, VA is seeking a Part-time Unit Secretary for the ED. You will handle order entry, chart management, patient information filing, and front-desk customer service on the Labor Pool, under supervision of the Nurse Manager and RNs.

Qualified candidates have a High School Diploma or GED (preferred) and about 1 year of healthcare clerical experience. Strong communication, accuracy, and teamwork are essential to support patient care and office

Qualifications

• High School Diploma or GED preferred
• About 1 year of clerical experience in a healthcare setting preferred
• Strong communication and data-entry skills

Responsibilities

• Accurate and timely order entry and medical record maintenance
• Manage patient charts, test results, and reports
• Greet patients, answer phones, and support nursing staff
• Assist with supplies and basic unit operations

Job description

## Unit Secretary - Labor Pool - EDApply: Riverside Doctors' Hospital Williamsburg - Williamsburg, Virginia: Part time: Posted Today: 2026-036508Williamsburg, Virginia**Hiring Range**$16.20 - $21.08/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.**Hours:**Looking for candidates that can work M-F (3pm - 11pm or 4p-12am) and/or Sat/Sun 7a-3p and 3p-11p. Weekly hours would be up to 40 hours a week.**Overview** This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. **What you will do*** Responsible for accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Prioritizes workload and accurately completes daily duties.* Navigates systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc.* Demonstrates understanding of diverse patient care populations served within the community.* Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit.* Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.* Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.**Qualifications** **Education*** High School Diploma or GED, (Preferred)**Experience*** 1 year Clerical experience in a healthcare setting (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.