Patient Service Specialist - Part Time

UVM Health; Burlington (VT); On-site; USD 21,000 - 34,000; Part time

Job summary

UVM Health is seeking a Part-time Patient Service Specialist to assist with daily clinic operations and patient flow. You will provide clerical and clinical health care support under the direction of a provider, ensuring a caring and efficient patient experience.

The role emphasizes customer service, administrative tasks, and collaboration with the care team. A HS diploma or equivalent is required, with preferred coursework in medical sciences.

Qualifications

• Proven customer service experience.
• Experience in clinical/administrative settings preferred.
• Strong communication and organizational skills.

Responsibilities

• Provide clerical and clinical health care support under a provider.
• Assist with patient flow and administrative tasks in the clinic.
• Support care team and maintain smooth office operations.

Skills

Customer service

Clerical skills

Communication skills

Education

High School diploma or equivalent

Job description

Please note these are PART TIME positions.

This position assists with the daily activities of a clinical site and facilitates the flow of patients by providing clerical and clinical health care support to patients and family under the direction of a provider. The position requires mastery of basic clinical activities and some advanced clinical activities.

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Clinics Currently Hiring*

• Neurology @ UVMMC Main Campus (30 hours/week)

* Subject to change

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.

This is a bargaining unit position.