Patient Service Specialist: Welcoming, Efficient & Caring

Talentify; Bayonne (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

CityMD is seeking a Patient Service Representative to warmly greet patients, register them, and coordinate intake and appointments with a patient-centric approach. You will respond to questions with urgency and kindness, handling paperwork and insurance details while collaborating with the team for timely patient flow.

The role emphasizes accurate data entry, excellent communication, and a flexible, empathetic attitude in a fast-paced healthcare setting.

Qualifications

• Requires HS diploma or GED.
• Excellent verbal and written communication skills.
• Detail-oriented and a strong team player.

Responsibilities

• Greeting and welcoming patients.
• Organizing and coordinating patient intake and other appointments.
• Accurately entering/updating patient information in system.
• Assisting patients with completion of paperwork.
• Scanning, updating and filing medical records.
• Answering phone calls and inquiries promptly.
• Processing medical insurance information and verifying eligibility.
• Handling cash and co-payments accurately.
• Providing outstanding customer service to every patient.
• Informing site manager of waiting room wait times and inquiries.

Skills

Verbal & written comm

Interpersonal skills

Computer proficiency

Bilingual

Detail oriented

Team player

Adaptable

Education

High School Diploma or GED

Job description

CityMD is seeking a Patient Service Representative to warmly greet patients, register them, and coordinate intake and appointments with a patient-centric approach. You will respond to questions with urgency and kindness, handling paperwork and insurance details while collaborating with the team for timely patient flow.

The role emphasizes accurate data entry, excellent communication, and a flexible, empathetic attitude in a fast-paced healthcare setting.