Patient Service Specialist - Medical Front Office

Talentify; Frisco (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance;

Life insurance

Prescription coverage

Paid Time Off (PTO)

Extended Illness Days (EID)

401(k) retirement plan with company M

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Frisco, TX is seeking a Patient Service Specialist (PSS) - Float. This entry-level role supports multiple outpatient clinics, schedules appointments, verifies insurance, and handles front desk tasks to ensure smooth patient flow.

The position requires a high school diploma or GED and offers mileage reimbursement with compensation based on experience. Hours vary Mon-Fri 7am-7pm; starting pay $19-$25/hour with full-time benefits including

Qualifications

• HS diploma or GED is required.
• Must travel to multiple outpatient clinics.
• Entry-level position.

Responsibilities

• Coordinate patient appointments with Center manager to minimize cancellations.
• Register patient information and document in the electronic medical record.
• Verify insurance and obtain required authorizations; explain benefits and responsibilities.
• Collect payments at each visit.
• Scan and maintain medical documents; post charges daily.
• Travel to multiple locations for coverage.
• Maintain office and order supplies.

Skills

Customer service

Insurance verification

Healthcare admin

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Frisco, TX (Blue Star)

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage: Frisco, Prosper, Aubrey, The Colony, Little Elm, Plano, and McKinney

Mileage reimbursement

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $19 - $25 per hour based off experience

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

We are seeking a highly organized, detail oriented, and flexible individual who thrives in a fast-paced environment. The ideal candidate will be a team player who can also work independently, consistently delivering outstanding customer service and ensure tasks are completed efficiently and accurately. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. Travel to multiple locations will be required.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans