Medical Receptionist - Patient Service Specialist

Select Medical; Lehigh Acres (FL); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plan

Job summary

A medical service provider in Lehigh Acres is seeking a Medical Receptionist - Patient Service Specialist. In this role, you will greet patients, schedule appointments, and handle insurance verifications. Ideal candidates will have a high school diploma and experience in insurance verification, as well as bilingual skills. This position offers a full-time schedule and competitive compensation starting at $17.00 per hour.

Qualifications

• Must have a High School Diploma or GED.
• Experience with insurance verification is required.
• Bilingual abilities are a must.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments in person and via phone.
• Communicate regularly with attorneys, insurance companies, and others.
• Collect co-pays and manage payer approvals.

Skills

Bilingual

Insurance Verification Experience

Education

High School Diploma or GED

Job description

Medical Receptionist - Patient Service Specialist

Position: Medical Receptionist - Patient Service Specialist
Location: 4316 Lee Blvd, Suite 12B, Lehigh Acres, FL 33971
Type of Employment: Full-time
Schedule: Monday-Friday; Schedule TBD
Compensation: Starting at $17.00/hour pending experience

When patients enter our outpatient physical therapy center in Lehigh Acres, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company‑matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• Insurance Verification Experience
• Bilingual

Preferred Qualifications

• 1 Year Front Desk experience
• Healthcare experience